BOLLA DIGITAL SERVICES ("we", "us", "our") operates the Lennox Starlink Hotspot network and this website. This Privacy Policy explains what information we collect, how we use it, and your rights, in line with the Nigeria Data Protection Act (NDPA) 2023.
1. Information We Collect
- Order information: your messaging account identifier (e.g., Telegram user ID and display name) when you order through our automated ordering system.
- Payment information: payments are processed by our licensed payment processor. We receive payment confirmation details (amount, reference, status) but we do not collect or store your card number, PIN, or bank login details.
- Network usage data: to operate the hotspot, our network equipment logs technical data such as device MAC address, connection times, and data usage per voucher.
- Support communications: messages you send us on WhatsApp or email.
2. How We Use Your Information
- To deliver voucher codes and provide internet access you have purchased.
- To process payments, prevent fraud, and resolve failed or duplicate transactions.
- To provide customer support and respond to enquiries.
- To maintain the security and performance of our network.
- To comply with legal and regulatory obligations in Nigeria.
3. Sharing of Information
We do not sell your personal information. We share information only with:
- Our payment processor, to the extent needed to process your payment;
- Service providers that host our systems;
- Law enforcement or regulators where required by law.
4. Data Retention
We keep order and payment records for as long as needed for business, tax, and regulatory purposes, and network logs for a limited period for security and troubleshooting, after which they are deleted or anonymised.
5. Security
We use reputable, secured platforms for payments and hosting, and restrict access to personal information to those who need it to operate the service. No system is 100% secure, but we take reasonable measures to protect your data.
6. Your Rights
Under the NDPA, you may request access to, correction of, or deletion of your personal information, subject to legal retention requirements. To exercise these rights, contact us using the details below.
7. Children
Our services are intended for individuals aged 18 and above, or minors with the consent and supervision of a parent or guardian.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
- WhatsApp: +234 808 342 3499
- Email: muhammadjamiuabolaji07@gmail.com